Here are ten action steps to building self-esteem from Waitley's book:
- Always greet people with a smile. When introducing yourself take the initiative to volunteer your name first and extend your hand first, looking the person in the eyes when you speak.
- In telephone communications, answer the phone pleasantly and immediately give your name to the caller.
- When in the car, listen to inspirational radio or recordings.
- Invest in your own knowledge.
- Always say 'thank you' when you are paid a complement, by anyone, for any reason.
- Don't brag!
- Don't tell your problems to people, unless they are directly involved with the solutions. And don't make excuses.
- Find successful role models that you can pattern yourself after.
- When you make a mistake or get ridiculed or rejected, look at the situation as a learning experience.
- Spend one day a week doing exactly what you want to do!
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